Let’s Transform Hotel Management Education

Empower aspiring hoteliers with state-of-the-art learning tools.

Visual. Interactive. Career-Ready

Appropriate application of technology can revolutionize learning experience and deliver excellent results

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Impress

Students, parents & recruiters with state-of-the-art digital tools for learning!

Increase

Student's engagement, learning effectiveness, language proficiency & overall competency.

Reduce

Student's learning stress, knowledge & skill gaps.

Empower

Learning support anywhere anytime! Complements Instructor Led Classroom Training. Track student's performance with live reports

Industry Fundamentals

Rich learning content that’s crisp, focused and interesting.

  • Result-oriented content design:: Multi-sensory learning with unlimited images, videos and audio narration helps easier absorption and retention, creates a clear mind map, and simplifies the learning process.
  • Byte sized learning: Complex topics split into units with consumable cognitive load. Each unit acts as a building block, supporting a smooth & effective learning process.

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Multimedia

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Videos

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Quiz / Knowledge Checks

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Glossary

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Situation Handling

~200 Interactive lifelike simulations to apply learning without real-world consequences.

  • Practice independently & repetitively in a risk-free setting. Gain a clear understanding of situation handling through experiential learning.
  • Multiple simulations for guest escalation scenarios from all core departments accelerate learning and prepare learners better for actual challenges!
  • Mock interview simulations with instant feedback build confidence for real placement interviews by practicing common hotel job questions.

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Engaging &
Immersive Learning

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Explore various
possible outcomes

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Instant
Feedback & Suggestions

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Covers all core
departments & Interviews

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Exciting Interactivities

200+ Interactive, immersive activities and visual simulations designed to sharpen hotel operations skills through hands-on, guided practice.

  • Front Office Software Simulation for reservations, check-ins, and billing
  • Practice Table/Place Setting with image-based drag-and-drop activities
  • Hotel Case Studies in line with real operational challenges

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Immersive Skill Building: Learn by doing

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Make decisions and see the impact specific to the scenario

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Repeatable & Self-Paced

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Targeted Practice: Aligned with hotel job functions

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Language Lab

Hotel industry focused fast track upskilling. Listen to correct pronunciation (En & Fr); Practice independently with AI powered tools.

  • Built based on the natural & proven method for language learning - Listen > Observe > Repeat > Practice
  • Innovative features & intuitive UI enhance thelearning experience and effectiveness.

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Hotel Industry Focused Words & Sentences

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Listen & Practice
Anywhere, Anytime!

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Hotel Industry Specific Grammar Exercises

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Bookmark Words & Sentences For Repetitive Practice

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Professional Certifications

Build role-specific skills through micro-learning, simulations, and AI-based assessments — with certifications co-branded by industry experts.

  • Included at No Extra Cost All certifications are part of the Full Access Plan, with no additional fees or upsells.
  • Learners get 2 chances to demonstrate their skill and clear each certification.
  • Each certification demonstrates true job readiness by validating essential, role-specific skills that are fundamental to success in core hotel operations.

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Skill-Specific & Job-Oriented

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Case Study & AI-based Certification Evaluation

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Co-Branded with Industry Experts

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Digital Certificate. Easily share on professional portals

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Structured Learning Presented in a Casual Style,
to Make Learning Interesting, Easy & Effective

Institution-specific Content

  • Every institution takes pride in its unique training content tailored for its learners. With Profluent Hotelier, that content can be seamlessly integrated into the app
  • Use our no-code authoring tool, Lite Learning Lab, to create or convert your materials into interactive eLearning modules — at no additional cost.

Online Assessments with Analytics

  • Conduct review assessment whenever needed. Use pre-uploaded questions or your institution specific questions for a selected set of users for specific topics.
  • Save time spent on paper correction, instead use analytical insights for identifying common errors and clear the confusions instantly. Use all the advanced features at no extra cost.

What do they say about Profluent Hotelier

I am absolutely impressed with Profluent Hotelier, an outstanding e-learning platform that is revolutionizing the way hospitality education is delivered! As someone deeply involved in the hotel industry, I can confidently say that this app is a game-changer, especially for hotel management students and hospitality professionals who want to gain a strong, practical understanding of industry standards.

Vinu Kumar

Training Manager, Turyaa Chennai

Profluent Hotelier brings exactly what hospitality education needs today — immersive, hands-on learning. With 10 years of teaching and 5 years managing a restaurant in London, I can say this platform prepares students not just to pass exams, but to step confidently into real hotel operations.

Noor Jahan

Restaurant Owner (London) & Former Hospitality Educator

Profluent Hotelier is an excellent application for culinary students, combining practical and theoretical learning in one platform. My favourite features are: Realistic scenarios to practice real-life situation handling skills. Interactive & case study based Knowledge-check questions, and Mock Interviews. These, along with interactive simulations and a language lab, make the app engaging, practical, and highly relevant to our industry. I believe it is a valuable tool for improving students' skills and employability.

Vishnu Ram

Hotel Management Student, Coimbatore

FAQ

Unlock new possibilities; derive exceptional value & results.

1. What is Profluent Hotelier?

Profluent Hotelier is a next-gen learning platform built to help hotel management students & professionals develop real-world skills across core hospitality functions. Learn essential service processes through rich multimedia learning materials (including videos, images & audio narration), master industry communication with AI-powered language training, and confidently handle real-life guest scenarios with immersive interactive simulations and practice interviews. Get certifications in key skills — all in one powerful app for engaging, easy, effective & enjoyable learning.

2. Who is this app for?

This app is built for:

a. Students & professionals in the hotel/hospitality industry.
b. Institutions looking to provide engaging, real-world training to their students
3. What topics are covered in line with the academic curriculum?

The app covers key concepts in all 4 core hotel departments, including:

a. Front Office
b. Housekeeping
c. Food & Beverage Service
d. Food Production (Kitchen)
4. What are Interactive Simulations?

Interactive Simulations are highly interactive scenarios where users practice responding to real-life hotel situations, such as handling guest complaints, overbooking, service delays, and special requests.
Like Profluent AR’s call simulations, these are:

a. Engaging and interesting with multiple possible outcomes based on the user’s choices.
b. Feedback-rich (with explanations for correct/incorrect actions)
c. Designed to build learners’ confidence in real-world situations
5. What is the Language Lab?

YThe Language Lab helps learners improve overall English skills and French pronunciation, focusing on hospitality industry-specific requirements.
Users can:

a. Practice industry interactions (e.g., greeting guests, apologizing, upselling).
b. Get instant pronunciation feedback using AI
c. Learn correct intonation and polite service language
6. What certifications can I earn?

You can earn Professional Skill Certifications focused on key hospitality functions and job roles, such as:

a. Essentials of Situation Handling.
b. Table Setting Mastery
c. Front Office Application Proficiency
d. Basics of Chocolate Making
e. Fundamentals of Kitchen Equipment Handling & Maintenance


Each certification is built around videos, real-world practice activities/simulations, and AI-powered assessments. Upon completion, you’ll receive a digital certificate to showcase on your resume or LinkedIn and boost your job-readiness.

7. Can institutes track learner's progress?

Absolutely! As part of our institutional subscriptions, institutions will get access to Admin Hub, where lecturers/trainers can track:

a. Manage learners' access and user onboarding
b. Admin dashboards for lecturers/trainers
c. Usage reports and progress tracking
d. Time spent data at topic level
e. Pronunciation practice scores
f. Assign learning tasks to users.
8. Can users use the app offline?

No, the user will need a basic internet connection on their mobile to access content like eLearning, simulations, etc. However, pronunciation scoring and already downloaded audio files (encrypted) in the language lab can be accessed without an internet connection.

9. Can institutions use this app for assessments?

We are developing an online assessment platform, in which lecturers/trainers can conduct assessments for a selected set of users for specific topics. This tool will have all the advanced features needed and also gives the option to choose between standard questions available in the portal or to upload questions created by the institution.

10. How much does it cost?

We offer everything the learners need to succeed in one simple "Full Access Plan". User gets complete access to all learning modules, simulations, certifications, and language tools without limits during the subscription period. No hidden costs.
Special pricing is available for educational institutions. Please contact us for custom pricing for your institution.

11. Is this app available globally?

Yes! Profluent Hotelier is accessible worldwide and optimized for international hospitality training standards. While most of the content aligns with global protocols, we also offer the flexibility to customize learning content to match country-specific service norms, language preferences, and institutional needs.
Contact us to discuss your requirements specific to your country or institution.